FAQ
Everything You Need To Know
Tenant FAQ
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Do I have to apply?
Yes, all prospective residents must apply and pay the non-refundable application fee. This is for all adults over the age of 18 that will be residing within the unit.
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Do I need to clean my unit at the end of my lease?
Yes, units must be returned to a clean state. We take a pre-move in video with a time/date stamp that shows the unit was given in a clean state, what was present, and that the unit/items are in working order.
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How long does the application process take?
The application process takes 1-3 days to complete. Once the details of the lease are confirmed, the lease and deposit are required to be taken care of within 48 hours.
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Can I lease a unit on a different date from when it is available?
No, we do not absorb any vacancy, the date the unit is available is when the lease must start. You can arrive later if needed.
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How does the deposit return work?
In the state of Minnesota (MN), deposits must be returned within 21 days, we typically return deposits within 7-10 business days if not sooner. This is through an ACH payment. We do not send checks nor return deposits in cash.
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Are utilities included in the rental rate?
Our goal is to make payments easy by including all utilities along with internet in the monthly rental fee.
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Can I have a pet?
While we love animals, we allow pets in some buildings but not all. Please email to learn more.
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Does the deposit have to be paid in advance?
Yes, this along with the lease is what officially secures the unit until you move in.
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What forms of payment do you accept?
We only accept payment through our portal-this can be made with an eCheck (ACH) $2.49 fee, Credit Card 2.99%, or Debit Card $9.99-this is subject to change depending on the processor fees and that they may raise these. We do not accept checks, cashier checks, cash, or any other payment means such as Venmo etc.
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What happens if my lease does not start on the 1st?
With any prorated fees for a move in not on the first of the month, you may be required to pay the prorated rental price, the following months rental payment, and deposit together. These payments should be completed before arrival, precisely eight business days before arrival, to allow time for bank processing and settlement.
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What are Quick Turns?
These will be required to be paid with a credit card which is a % charged as there will not be enough time for an eCheck to settle though banking. This is in the situation that an application is submitted and the move in is within 10 days.
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Can I bring my own furniture?
Small items such as lamps or non-wall-mounted TVs are allowed. However, we do not allow items such as dressers, beds, desks, or similar large items to be moved into the furnished units as this prevents damage to the buildings. We do have a small number of unfurnished units at the Ida if an unfurnished unit is preferred-the unfurnished units may or may not remain at the Ida.
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Even if I am only staying for 1 month do I have to apply, pay a deposit, and sign a lease?
Yes, all residents are required to apply, pay the non-refundable application fee, pay the deposit, and sign a lease + pay their rent.
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Do you provide cleaning supplies for residents?
With being an apartment, we do not provide cleaning supplies or cleaning services. If needed, we can direct you to a cleaning service, but this is not a service included in the monthly rental fee and is the resident’s responsibility.
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What is a month-to-month lease and how does this work?
Terminating the lease will require no less than 1 full rental period before the last day of tenancy. Example: If you submit notice on April 3, 2025, then the lease ends on May 31, 2025, at 12pm. All units are returned by 12pm on the last day.
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Do you offer showings?
We are happy to offer a showing of a unit providing it is not occupied and that this is during the week/business hours. We do offer videos of units in lieu of showings as many residents are out of state/country. Occupied units are not shown-this is our promise to current residents.
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Can I move in on a weekend, after hours, or holiday?
Yes, we have a system in place for this.
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Is the deposit used towards rent?
The deposit is used only for potential damage or extensive cleaning needs.
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What is the end of lease fee?
This is a fee of $60-65 depending on the building charged at the end of the lease term to the deposit providing there are no concerns with cleaning, damage or items missing. The end of lease fee covers the new shower curtain, new mattress cover, and administrative fees. If there are cleaning or damage concerns, then the end of lease fee will be charged + other fees to cover concerns.